Whitelisting Amaze Health

Never miss an important communication from us. Put your trust in Amaze Health and whitelist us!

Amaze Health is your trusted, independent medical partner. 

Please take a moment to whitelist our email domains so you never miss an important communication from Amaze Health. Most Internet Service Providers (ISP), such as AOL, Yahoo, Gmail, and Hotmail, use some type of spam filter.

For Company Emails 

Please whitelist these 3 email addresses to ensure your employees receive important communications from Amaze Health.

For Personal Emails 

Please ask your employees to add these 3 email addresses to their safe sender list in their individual email platform.

  1. [email protected] is the address from which we provide welcome emails, account support, and password recovery.
  2. [email protected] is the address from which we send initial education about Amaze and your specific health plan, health and wellness content, and education center announcements and invitations.
  3. [email protected] is the address from which we offer patient care, connection to the Amaze team, and answers to general questions and needs.

How to Whitelist Amaze Health

Below we offer instructions on how to whitelist Amaze based on your ISP.

  1. Log in to your AOL Mail account.
  2. Go to “Options”: This can usually be found under your username on the top right-hand corner. Click on it, then select “Mail Settings” from the dropdown menu.
  3. Select “Spam Settings”: This section allows you to manage what happens with emails that AOL considers spam.
  4. Add the sender to your “Safe Senders” list:
    • In the “Spam Settings” section, find the area labeled “Sender Filter”.
    • Here, you can add the email addresses or domains that you trust and want to receive emails from without any hindrance.
    • Enter the email address or domain name you want to whitelist in the provided field.
    • Click the plus (+) icon or “Add” to include the address/domain to your list.
  5. Save your settings: Make sure to save any changes you make by clicking “Save Settings” at the bottom of the page.
  1. Log in to your Comcast.net or Xfinity.com email account.
  2. Look for the settings or options menu. This is typically represented by a gear icon or the word “Settings” and can usually be found in the upper-right corner of the email interface.
  3. Find the section related to spam settings, filters, or junk mail handling.
  4. Add the sender to your safe sender list:
    • Locate the option to manage safe senders, trusted senders, or whitelist.
    • Enter the email address or domain you want to whitelist. For example, if you want to whitelist “[email protected],” simply enter “[email protected].”
    • Some email services may also allow you to add the sender’s domain to the safe sender list. For example, if you want to whitelist all emails from the example.com domain, you can enter “@example.com.”
  5. After adding the sender to your safe sender list, make sure to save your changes or apply the settings.
  6. Repeat as necessary: If you have multiple senders you want to whitelist, repeat the process for each one.
  1. Open Gmail: Log in to your Gmail account.
  2. Open an Email from the Sender: Find an email from the sender you want to whitelist. This could be in your inbox, spam folder, or any other folder.
  3. Mark the Sender as Not Spam:
    • If the email is in your inbox, simply open the email.
    • If the email is in your spam folder, find it, open it, then click on the “Not spam” button at the top of the email. This will move the email to your inbox and mark the sender as safe. Alternatively, you can click the checkbox next to the email(s) you want to whitelist, then click the “Not spam” button at the top of the page.
  4. Create a Filter (Optional but recommended for ongoing whitelisting):
    • Open an email from the sender you want to whitelist.
    • Click on the three dots (More options) next to the reply button.
    • Select “Filter messages like this”.
    • In the pop-up window, you can verify the filter criteria, such as the sender’s email address or other identifying information.
    • Click “Create filter”.
    • Check the box “Never send it to Spam”.
    • Optionally, you can also apply other actions to emails from this sender, such as marking them as important or applying a label.
  5. Confirm the Filter: Click “Create filter” to save your settings.
  1. Log in to your account at iCloud.com with your Apple ID.
  2. Click on the Mail icon to open your inbox.
  3. Open any email or select one from the sender you want to whitelist.
  4. Click on the sender’s name at the top of the email.
  5. You’ll see an option to Add to VIP; click on it. Emails from VIPs go into a special VIP mailbox, and notifications can be set up specifically for VIP mails.

 

Alternatively, if you’re looking to ensure emails from certain senders never go to junk:

  1. Click on the Settings gear icon at the bottom left corner.
  2. Choose Rules.
  3. Click Add a Rule.
  4. Set the condition to “is from” and then enter the email address you want to whitelist.
  5. Set the action to “Move to” and select your Inbox.
  6. Click Done to save the rule.
  1. Open Your Inbox: Log in to your Outlook.com, Hotmail, Live, or MSN email account.
  2. Go to Settings: Click on the gear icon in the upper right corner to open the settings menu.
  3. View All Outlook Settings: At the bottom of the settings pane, click on “View all Outlook settings”.
  4. Select Mail: In the settings dialog box that appears, click on “Mail” in the left-hand menu.
  5. Choose Junk Email: From the Mail settings menu, select “Junk email”.
  6. Add to Safe Senders and Domains:
  7. Under the “Safe senders and domains” section, click on “Add”.
  8. Enter the email address or domain you want to add to your safe senders list. For example, [email protected] or @example.com for all emails from that domain.
  9. Click the “Save” button at the top of the page to save your changes.
  10. Check Safe Mailing Lists (Optional):
    • If you are a member of any mailing lists, you can also add these to the “Safe mailing lists” section by entering the mailing list address and clicking “Add”.

 

Finalize Your Settings: Make sure to save any changes by clicking “Save” at the top of the page before exiting the settings.

To manually add a sender’s email address to the Allow List:

  1. Sign in to your ProtonMail account on a computer.
  2. Select Settings found at the top of the window.
  3. Select the Filters tab.
  4. Select ADD NEW FILTER under the Allow List section.
  5. Enter the email address of the sender.
  6. Select the SAVE button.
  1. Log in to your Yahoo Mail or RocketMail account.
  2. Click on the gear icon located at the top right corner of your screen, then select “More Settings” from the dropdown menu.
  3. In the left sidebar of the Settings menu, click on “Filters.”
    • Create a new filter:
    • Click “Add new filters.”
    • Name your filter something recognizable (like “Whitelist”).
    • In the “From” field, add the email address or domain you want to whitelist. You can specify a particular address or use a domain, e.g., @example.com.
    • Choose the folder to which you want these emails delivered. Usually, you would select “Inbox” to ensure these emails don’t go to spam.
  4. Click “Save” to create the filter, which will automatically add any incoming emails from the specified address or domain to your inbox

We look forward to partnering with you!

Give us a call if you need additional assistance: 720-575-6614