Ever walked out of a doctor’s appointment thinking, “Wait, what just happened?” You’re not alone. As our healthcare system becomes more broken, medical visits (outside Amaze!) become shorter and more fast-paced. It’s easy to feel like you don’t get the answers (or attention) you need.

The truth is: You are the most important person in that exam room. You also have total control over what information you give to your doctor. Whether you’re there for a routine check-up or to discuss serious concerns, making the most of your time during the visit ensures you walk away with confidence, clarity, and a solid plan. Here’s how to make sure you get what you need, every time.  

Before Your Appointment: Set Yourself Up for Success  

1. Have Your Health History and Medication List at the Ready  

Everyone should have their health history and medication lists easily accessible at all times. During a first visit, you don’t want to waste precious time giving your provider historical information at the expense of your current medical needs.  If you don’t have this done already, pull all the information together as soon as possible.  Your Amaze app is the perfect place to store this data.  The app breaks everything down into components and allows you to enter information for your spouse and children.     

2. Write It Down  

Jot down your symptoms, concerns, and questions ahead of time so you don’t forget anything important. During the course of a year keep a running list of concerning issues or questions that come up that you can reference during your yearly physical.  

3. Prioritize  

Your time will likely be limited so identify your top concerns to make sure they get addressed first.   

4. Take Pictures or Video 

Whether it’s a swollen, freshly injured ankle, your child’s uncharacteristic behavior or an unexplained rash, have a visual record! Sometimes you have to wait a couple of days to see a doctor.  During that time, symptoms and injuries change.  It is important that your provider see symptoms at their worst.  For example, if your child has intermittent symptoms (like a limp that comes and goes), a quick video can provide your provider with critical context they wouldn’t see during the visit. You know how it goes, as soon as you get to the doctor, everything clears up!  

5. Ask for Backup  

If you are seeing a provider for a serious condition, consider bringing back-up. Those appointments can be emotional or paralyzing. A friend or family member can help take notes, ask follow-ups, or just be moral support.   

During Your Visit: Slow Down and Speak Up  

1. Put Your Concerns in Context  

Be clear about what you’re experiencing and why it concerns you. For example: “I’ve been feeling short of breath when walking short distances, and it’s been getting worse over the past month. Could this be related to my medication or something else?”   

Fatigue can be especially tricky and easily dismissed. Context helps here.  “I need a nap at 3pm even after a solid week of eight hour sleep nights” is better than, “I am feeling much more tired than usual.”  

2. Be Honest   

No need to be shy—your doctor has heard it all and is not inclined to be judgmental. Speak openly about your symptoms, even the embarrassing ones.  And be sure to be honest about any behaviors (drugs, alcohol, consistent late nights) that could be contributing factors.  If you are not honest you are not likely to get the right answers.  

3. Show, Don’t Just Tell  

Don’t forget those pictures you took. Images speak volumes!  

4. Ask Questions  

Your doctor went to medical school, you did not. Sometimes providers forget this.  Make sure you have a solid understanding of what you are being told.  Repeat what you’ve heard in your own words to confirm you understand.  It is not only your right, but also your job to understand your diagnosis and next steps. You should be able to explain your diagnosis to someone else.  

Don’t hesitate to ask follow-up questions if needed. Examples include:    

• “What could be causing this?”    

• “What tests can confirm this diagnosis?”    

• “What are the risks and benefits of this treatment or medication?”    
• “Is there a less invasive option?”   

5. Clarify Medications   

If new medication is prescribed, ensure you know:   

• What it’s for    

• How to take it (timing, with/without food, etc.)    

• Potential side effects and what to do if you experience them 

• Whether there’s a generic version    

6. Don’t Feel Rushed   

If the conversation feels hurried, speak up. It’s okay to ask for clarification or request that your provider explain something in simpler terms. For example, “Can you go over that again? I want to make sure I fully understand.” It is also okay to say, “There’s one more important issue I want to discuss.” 

Providers are rushed.  It’s the way things are these days.  Too often we pick up on that vibe and decide we don’t want to hold them up. We’re all a little vulnerable when we are at a medical appointment, even when it is a simple physical.  So, it is easy to feel a little cowed.  But this is your time with your provider, not your time to be polite.  We’re not suggesting that you tie your provider up with meandering conversation, but you should make sure you leave the office with all your issues clarified and all your questions answered.  

7. Confirm Next Steps 

Always ask what happens next:  

• “What should I do if my symptoms don’t improve?” 

• “When should I follow up with you?’ 

• “Are there any warning signs I should watch for”  

After Your Appointment   

1. Use Your Patient Portal  

Most doctors have online portals where you can check test results, request refills, and message your provider. If something still isn’t clear after your visit, don’t wait until your next appointment—reach out.   

Most providers review their portal messages as part of their daily schedule.  It allows them to review results and communicate with patients on their own timetable, when they can focus and are not rushed.  That’s why the portal is the best way to get in touch with your provider. Phone messages and emails are less likely to be answered quickly.  If you had bloodwork done, you may see your results on the portal before you hear from your doctor.  Make sure you note any questions you may have about the results to ask later. 

2. Get a Second Opinion  

If something feels off, or you have been given a very serious diagnosis, don’t hesitate to consult another provider. Amaze can help you find one and your health is worth it.  

The Bottom Line  

Your doctor is a resource, not a mind-reader. The more engaged you are, the better your care will be. So next time you’re in the exam room, come prepared and speak out—because no one cares about your health more than you do (although Amaze comes close).  

Amaze exists because our current healthcare system often makes it difficult to get the level of attention and care every patient deserves.  We want to empower you with the tools you need to navigate our broken system.